Q. What is the payment timings if I want to pay directly to the cashier?
You can pay directly to Finance Office on Sunday, Tuesday and Thursday from 9:30 AM to 1:30 PM only.
Q. What currency is acceptable for payment?
Payments can be made in AED currency only.
Q. Will there be a discount if I have my siblings enrolled in PSUAD?
Yes, a 10% discount will be granted to each sibling. No discount will be given to the siblings with scholarship grant. Payment Schedule with discount for Master Program can be requested from Finance Department to the email address: firstname.lastname@example.org.
Q. Will I get a discount if I am enrolled in two programs?
Yes. 50% discount on the major with lower fees. Payment Schedule with discount can be requested from Finance Department to the email address: email@example.com.
Q. How long will it take to get my refund?
You should get your refund within 2 weeks from the date of your refund request.
Q. When can I refund my housing deposit?
A. Housing deposits are returned upon clearance from the University. This can be given once the student decides to leave the residence, the University, or at graduation, and requires that there be no other liability with other departments (e.g. no unreturned books).
Q. Will I get a refund if I decided not to join?
If you decide to withdraw before the start of the academic year, the University will refund the total amount paid except the deposit (non-refundable). If you decide to withdraw after the start of the semester, the amount charged for your fees will depend on the time spent on Campus or at the Student Housing. You can find more detailed information here.
Q. Where I can get my PSUAD username and password?
You can request your username and password through help-desk to the email address: HelpDesk@psuad.ac.ae.
Q. Is there any penalty if I missed the instalment deadlines?
Yes, failure to pay instalment on due dates results in a monthly late payment fee of AED 400, without any exception, until the full instalment amount due is settled.
Q. If I have a problem with payment, what do I do?
Payment deadlines should be respected and in case of a problem, please address the Admissions and Finance Departments with your concern.
Q. Is there a fee for requesting a scholarship?
No, there is no fee.
Q. Can I obtain a scholarship from the University?
There are no scholarship from PSUAD for master students